As the world adjusts to the new norm of enhanced health & safety protocols, the continued safety of guests and staff members remains a top priority of the resort's management team. Pompano's current guidelines have been implemented in conjunction with the Bermuda government's health department officials and the Bermuda Hotel Association.
The Bermuda government has been very pro-active throughout the pandemic and has used a strict COVID-19 testing program for those arriving from abroad to help keep the virus out of Bermuda and minimize its spread. Click onto the following link to see the Bermuda government's current travel requirements: www.gotobermuda.com/bta/press-release/bermuda-tourism-authority-update.
UPON ARRIVAL AT THE RESORT:
Once arriving guests have checked in at the resort's front desk, they must immediately go to their room(s) and quarantine there until they receive word of a negative test result from their arrival test at Bermuda's airport (which usually takes anywhere from six to ten hours). For everyone's safety, it is imperative that no one leaves their guest room during the waiting period. The resort's front desk staff will be happy to help should anyone need any assistance (ie - handling any food & beverage requests, etc.).
Face masks are required to be worn inside the resort's main clubhouse building. Guests and staff members are required to practice social distancing and are encouraged to wash their hands frequently. Anti-bacterial hand sanitizer is available throughout the main clubhouse. Pompano's staff has received training in effective hygiene habits as well as the resort's COVID-19 health & safety protocols. All of the resort's public areas receive deep cleaning on a regular basis, which includes frequent wiping and disinfecting of touch points like railings, surface tops, door knobs, light switches, etc.
GUEST ROOM CLEANLINESS:
Even though the resort has always had a robust cleaning program in place, they have implemented additional systems to protect their guests and employees. All guest rooms are cleaned according to government standards. Prior to one's arrival, rooms are misted with a special EPA registered, hospital grade disinfectant. It's fragrance-free, ecologically safe, non-irritating and safe for use on food contact surfaces. Guests have the option of daily, weekly or no service from the resort's Housekeeping department, depending on their own preferences. Evening turndown service has been temporarily suspended in order to minimize points of contact.
FOOD & BEVERAGE PROTOCOLS:
Tables in the resort's bars and restaurants have been positioned with social distancing in mind, with hand sanitizer available on each table. Guests are required to wear face masks until they are seated at their table. They are also required to wear masks whenever they get up from their table to move around. Menus are carefully wiped down before their re-use.
RECREATIONAL FACILITIES PROTOCOLS:
Guests are not required to wear masks when outdoors at the pool or beach areas. However, they are asked to socially distance their beach and pool area chaise lounges from other guests and to also socially distance themselves from others when swimming at the beach or pool, or when using the game room. For everyone's safety, guests are encouraged to use extra diligence when wiping down game room equipment before and after each use. Only members of the same family/group should use the resort's hot tubs or wading/kiddie pool at the same time. Guests using the resort's shuttle vans for complimentary rides to/from the nearby bus & ferry stops, grocery store or Port Royal Golf Course are required to wear face masks.
SUMMARY:
The resort updates their health & safety protocols on an on-going basis, whenever any changes or modifications are announced by the Bermuda government. All of the protocols are designed to help keep everyone healthy and COVID-free!
The Bermuda government has been very pro-active throughout the pandemic and has used a strict COVID-19 testing program for those arriving from abroad to help keep the virus out of Bermuda and minimize its spread. Click onto the following link to see the Bermuda government's current travel requirements: www.gotobermuda.com/bta/press-release/bermuda-tourism-authority-update.
UPON ARRIVAL AT THE RESORT:
Once arriving guests have checked in at the resort's front desk, they must immediately go to their room(s) and quarantine there until they receive word of a negative test result from their arrival test at Bermuda's airport (which usually takes anywhere from six to ten hours). For everyone's safety, it is imperative that no one leaves their guest room during the waiting period. The resort's front desk staff will be happy to help should anyone need any assistance (ie - handling any food & beverage requests, etc.).
Face masks are required to be worn inside the resort's main clubhouse building. Guests and staff members are required to practice social distancing and are encouraged to wash their hands frequently. Anti-bacterial hand sanitizer is available throughout the main clubhouse. Pompano's staff has received training in effective hygiene habits as well as the resort's COVID-19 health & safety protocols. All of the resort's public areas receive deep cleaning on a regular basis, which includes frequent wiping and disinfecting of touch points like railings, surface tops, door knobs, light switches, etc.
GUEST ROOM CLEANLINESS:
Even though the resort has always had a robust cleaning program in place, they have implemented additional systems to protect their guests and employees. All guest rooms are cleaned according to government standards. Prior to one's arrival, rooms are misted with a special EPA registered, hospital grade disinfectant. It's fragrance-free, ecologically safe, non-irritating and safe for use on food contact surfaces. Guests have the option of daily, weekly or no service from the resort's Housekeeping department, depending on their own preferences. Evening turndown service has been temporarily suspended in order to minimize points of contact.
FOOD & BEVERAGE PROTOCOLS:
Tables in the resort's bars and restaurants have been positioned with social distancing in mind, with hand sanitizer available on each table. Guests are required to wear face masks until they are seated at their table. They are also required to wear masks whenever they get up from their table to move around. Menus are carefully wiped down before their re-use.
RECREATIONAL FACILITIES PROTOCOLS:
Guests are not required to wear masks when outdoors at the pool or beach areas. However, they are asked to socially distance their beach and pool area chaise lounges from other guests and to also socially distance themselves from others when swimming at the beach or pool, or when using the game room. For everyone's safety, guests are encouraged to use extra diligence when wiping down game room equipment before and after each use. Only members of the same family/group should use the resort's hot tubs or wading/kiddie pool at the same time. Guests using the resort's shuttle vans for complimentary rides to/from the nearby bus & ferry stops, grocery store or Port Royal Golf Course are required to wear face masks.
SUMMARY:
The resort updates their health & safety protocols on an on-going basis, whenever any changes or modifications are announced by the Bermuda government. All of the protocols are designed to help keep everyone healthy and COVID-free!